Frequently asked questions
What is the return policy?
You can return any unused item within 14 days of delivery for a full refund. Items must be in their original condition with tags attached. Returns are free and easy — just contact us and we'll guide you through it.
Can I exchange for a different size?
Yes, we're happy to exchange your item for a different size within 14 days of delivery, as long as it's unused and in its original condition.
How do I know what size to order?
Check our Size Guide on each product page for detailed measurements. If you're between sizes, we recommend sizing up for a more relaxed fit.
When will I get my order?
Orders are processed within 1–2 business days and delivered within [3–7] business days depending on your location. You'll receive a tracking link as soon as your order ships.
How much does shipping cost?
Are any purchases final sale?
Sale and clearance items are final sale and cannot be returned or exchanged. All full-priced items are eligible for return within our standard 14-day window.
What if my item arrives damaged or wrong?
Contact us within 48 hours of delivery with photos of the item, and we'll arrange a replacement or full refund — no extra cost to you.
How do I track my order?
Once your order ships, you'll receive a tracking link by email/SMS to follow your delivery status.