Shipping policy


State Of Her Shipping Policy

Every order is shipped in State Of Her’s signature packaging — recyclable, elegant, and consciously made. We take pride in how your parcel looks and how lightly it treads on the planet.

At State Of Her, we are committed to providing an exceptional shopping experience for all our customers, including clear and straightforward shipping policies.

We currently ship within the United Kingdom and Egypt. Shipping rates and delivery times vary depending on the destination, as detailed below.

 


United Kingdom Shipping

Shipping Locations

This shipping policy applies to orders shipped within the United Kingdom.

Delivery Times

Below are the estimated delivery times for packages shipped within the United Kingdom:

  • Order cutoff time: 5:00 PM (GMT) Greenwich Mean Time. Orders placed after this time will be processed the next business day, which may add an extra day to the delivery estimate.
  • Order handling time: 1 to 2 business days (Monday to Friday). Once your order is processed, it will be shipped by one of our trusted carriers.
  • Transit time: 7 to 10 business days (Monday to Friday).
  • Estimated delivery time: 8 to 12 business days.

Carrier Services

We partner with the following reliable carriers for deliveries across the United Kingdom:

  • DHL
  • UPS
  • FedEx

Shipping Costs

Free Shipping: All orders within the United Kingdom qualify for free shipping, with no minimum order requirement.


Egypt Shipping

Shipping Locations

This shipping policy applies to orders shipped within Egypt, including Cairo, Greater Cairo, Alexandria, and other governorates.

Delivery Times

Below are the estimated delivery times for packages shipped within Egypt:

  • Order cutoff time: 5:00 PM Cairo time. Orders placed after this time will be processed the next business day, which may add an extra day to the delivery estimate.
  • Order handling time: 1 business day.
  • Transit time: 1 to 3 business days.
  • Estimated delivery time: 1 to 4 business days.

Delivery times are estimates and may vary depending on the delivery location, peak periods, public holidays, or circumstances outside our control.

Carrier Services

We partner with Bosta for deliveries across Egypt.

Shipping Costs

Shipping charges within Egypt are based on the delivery location:

  • Cairo, Greater Cairo, and Alexandria: EGP 70
  • All other governorates in Egypt: EGP 90

The applicable shipping charge will be displayed at checkout before you complete your order.

 


Delivery Issues

If you experience any issues with your delivery, such as delays or lost packages, please contact our customer service team immediately. We are here to assist you and ensure your order arrives safely and on time.

Tracking Your Order

Once your order has been shipped, you will receive an email notification containing a tracking number. You can monitor your package’s journey on our Order Tracking page.

 

Questions?

Visit our FAQs page or contact our customer services.Frequently Asked Questions

 

Contact Information:

Store Name: State Of Her
Address: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Email: care@stateofher.co
Phone: +44 7577 322347

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT)

We do our best to reply to your e-mail within 1-2 business days.